Refund policy

Returns or exchanges must be requested within 30 days of delivery. Items must be unworn, unwashed, and in their original condition.

Custom or personalized items are not eligible for return or exchange unless they arrive damaged, defective, or incorrect.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at support@wearvineandbranches.com. Include your order number and clear photos of the issue so we can review it and help make it right.

To request a return or exchange, contact us at support@wearvineandbranches.com before sending the item back. Items returned without contacting us first may not be accepted.

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Once a return is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.