FAQ
When will my order ship?
Please allow 2–4 business days for your order to be processed, printed, packed, and handed to the shipping carrier. Business days do not include weekends or holidays. The delivery estimate shown at checkout begins after the carrier receives the package and is separate from our processing time.
How much does shipping cost?
Shipping rates and estimated delivery dates are calculated at checkout based on your shipping address, package details, and selected carrier service.
Where do you ship?
We currently ship orders within the United States.
How can I track my order?
Once your order ships, you will receive an email containing tracking information. You can use the tracking link in that email to follow your package.
How do I know what size to order?
Please review our Size Guide before placing your order. Product pages also include sizing information to help you choose the best fit. If you are unsure, please contact us before ordering.
Can I return or exchange an item?
Returns or exchanges must be requested within 30 days of delivery. Items must be unworn, unwashed, and in their original condition. To request a return or exchange, contact us at support@wearvineandbranches.com before sending the item back.
Can custom or personalized items be returned?
Custom or personalized items are not eligible for return or exchange unless they arrive damaged, defective, or incorrect.
What if my item arrives damaged, defective, or incorrect?
Please contact us as soon as possible at support@wearvineandbranches.com. Include your order number and clear photos of the issue so we can review it and help make it right.
Do you offer apparel for both men and women?
Yes. Vine and Branches Apparel offers Scripture-centered apparel designed to be worn by both men and women. Please review the sizing information provided on each product page before ordering.
How can I contact you?
You can reach us through our Contact page or email us directly at support@wearvineandbranches.com.