Privacy Policy
Privacy Policy
At Vine and Branches Apparel, we value your privacy and want you to feel confident when shopping with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, make a purchase, contact us, or interact with our store.
Information We Collect
When you visit our website or place an order, we may collect information such as your name, email address, shipping address, billing address, phone number, payment information, order details, and any information you choose to provide through our contact form.
We may also collect basic website usage information, such as device information, browser type, pages visited, and how you interact with our website. This helps us understand how customers use our store and improve the shopping experience.
How We Use Your Information
We use your information to process and fulfill orders, send order confirmations and shipping updates, respond to customer service requests, improve our website, prevent fraud, and communicate with you about our products, updates, or promotions when you have chosen to receive those messages.
Sharing Your Information
We do not sell your personal information. We may share necessary information with trusted service providers who help us operate our store, such as payment processors, shipping carriers, email providers, website hosting services, and other tools used to run our business.
Our store is powered by Shopify, which helps us provide the online shopping experience, process orders, and manage customer information securely.
Cookies and Tracking
Our website may use cookies and similar technologies to help the site function properly, remember preferences, analyze website traffic, and improve your shopping experience. Some cookies may also be used for marketing or advertising purposes, depending on the tools we use.
Email Marketing
If you sign up for our email list, we may send you updates about new designs, launches, promotions, and other news from Vine and Branches Apparel. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we have about you, subject to applicable laws and business requirements. You may also opt out of marketing emails at any time.
Data Security
We take reasonable steps to protect your personal information. However, no online store, website, or electronic transmission is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at support@wearvineandbranches.com.
